The Post Office is proposing to relocate Kenton Lane Post Office to nearby News Express, 217 Kenton Lane, Harrow, HA3 8RP with significantly extended opening hours.
It would a new-style local branch with Post Office services provided from an open-plan counter alongside the retail counter of the convenience store.
Opening hours would be Monday to Sunday: 7am – 11pm. This would be an extra 66 hours of Post Office service a week including all-day Sunday and Saturday afternoon. The branch would also open earlier and would close much later every day. These changes would make it far more convenient for customers to visit.
We are proposing this move as part of the ongoing modernisation of our branch network.We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community.
Jason Collins Post Office Regional Change Manager, said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents. We are confident that this vibrant new-style Post Office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future.”
The Post Office is now inviting customers and interested parties to give their comments on the move in a public consultation and we are looking for feedback about accessibility, local community issues and anything that we can do to make life easier for our customers.
The consultation will close on 20 March 2020. Customers can share their views during the consultation online at postofficeviews.co.uk with the branch code 197020.
Submissions can also be made via email to comments@postoffice.co.uk, by post to Freepost YOUR COMMENTS, or by telephone 03452 66 01 15 or Textphone 03457 22 33 55.
