Harrow Council have confirmed that the Civic Centre is to permanently close its doors as future plans are announced.
With a high percentage of customer interactions with Harrow Council either online or over the phone, everyday in-person transactions will move to Greenhill Library, off College Road, the Council confirmed.
At Greenhill, Harrow Council staff will be on hand to offer residents help to do things digitally, including but not limited to, setting up cashless payments for rent, fines and Council Tax.
The council also noted that urgent in-person enquiries for housing and social care will move to a new customer reception, on Gayton Road in the town centre whilst offices next door will become the new home of Citizens Advice Harrow.
The council staff will continue work from The Hub depot on Forward Drive in Wealdstone. These include those who manage the thousands of digital interactions with residents.
The reception at the current civic centre will close completely and the new one will open at Greenhill Library in the town centre. The staff there will help to get things done online and set up cashless payments for rent, fines, Council Tax and more.
Harrow Council stated via their website that the new offices are “smaller and much cheaper to run. At a time when budgets are tight, it’s a move that makes a lot of sense.”
The large site in Wealdstone, soon to be the former home of Harrow Civic Centre, will become a new housing neighbourhood.
To find out more information about the closure of the Civic Centre including all changes and how you will be affected, please visit the Harrow Council website.