London North West University Healthcare NHS Trust, responsible for Northwick Park Hospital in Harrow aims to put ‘quality at their heart’ with a new five-year strategy named Our Way Forward.
The strategy sets out how the trust, which manages Central Middlesex, Ealing, Northwick Park, and St. Mark’s hospitals, will improve hospital care for people in Brent, Ealing, and Harrow.
The trust has stated that four new objectives are set to focus on high-quality care, employment, non-clinical services, and partnerships, all supported by their new vision.
Chief Executive Pippa Nightingale said: “I’m proud to present Our Way Forward, and with it we’re introducing our new vision: quality at our HEART.
“We chose quality at our heart because our local people told us they want a high-quality experience whenever they see us. Our teams tell us our values of honesty, equity, accountability, responsibility, and teamwork, are essential to the way we work together.
“Our Way Forward was a real team effort with over 3,000 contributions from patients, partners, and teammates. I want to thank everyone who got involved.”
Wembley Central councillor and chair of the north-west London Joint Health Overview and Scrutiny Committee, Ketan Sheth, said: “We are fortunate to have a local NHS trust that realises it can only understand its purpose, strengths, and weaknesses through the perspectives of those who use its services.
“Our Way Forward demonstrates this clearly and shows LNWH is committed to working with partners for the benefit of our local people.”
The launch will take place at Northwick Park Hospital Restaurant on 3rd March at 12pm where details will be discussed.
You can read the full new strategy and find out how to get involved here.
