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Harrow resident wins coveted national award

Harrow resident, Setul Mehta, has achieved a significant milestone by winning the prestigious UK’s Outstanding Protection & Health Leader award at the Cover Customer Care Awards 2023.

This coveted accolade, presented by Cover Magazine, marks Mehta as the first Harrow resident to be honoured with this esteemed recognition.

The UK’s Outstanding Protection & Health Leader award recognizes individuals who have made a remarkable impact in the protection insurance and health industry. It specifically celebrates those who have demonstrated exceptional contributions in improving consumer trust, paving the way for better insurance accessibility, and driving positive change within the market.

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Cover Magazine, known for its commitment to championing excellent customer service within the life, protection, and health insurance sector, is delighted to host the Customer Care Awards for 2023. These awards aim to acknowledge the “unsung” heroes working diligently in various roles across the industry, including claims handlers, underwriting teams, online services, intermediary support, and marketing professionals.

By recognising their invaluable efforts behind the scenes, the awards shed light on the individuals who make a tangible difference at insurers and service providers.

Harrow resident wins coveted national award Harrow Online
Award trophy

The Customer Care Awards, operating as submission-based awards, featured a total of 16 categories this year, with 12 awards targeting organisations and four open to individual applicants. Among the individual awards, the Outstanding Protection and Health Leader award stand out as a highly coveted accolade, acknowledging exceptional leadership and dedication within the industry.

Mehta’s outstanding accomplishments and unwavering commitment have rightfully earned him this prestigious distinction.

The Customer Care Awards 2023 focus on highlighting the crucial support offered by insurance providers to advisers and their clients. These awards not only commend excellent customer service but also underscore the vital role played by insurance providers in ensuring the well-being of policyholders.

Open to insurance providers operating within the life insurance, protection, and health sectors, as well as third-party providers, the awards encourage the industry to strive for excellence and continuously enhance the standards of customer care.

A big congratulations to Setul from all of us here at Harrow Online! keep up the amazing work.

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