Visitors and residents in Uxbridge have been advised to be aware of changes in how they pay for parking in two of Hillingdon Council’s town centre car parks.
Starting from Tuesday, 10 October 2023, payment for parking in the Grainges and Cedars multi-storey car parks can be made using the new digital platform PayByPhone via mobile phones or smart devices, or through traditional pay and display machines.
The current ‘pay on foot’ system, involving getting a ticket from a barrier entry to the car park, is being replaced with a more flexible approach.
The new system offers motorists the option to pay ‘on the go’ with the PayByPhone app or use pay and display machines for those who prefer cash or card payments. Signs for the new payment systems have been installed around the car parks to assist visitors during the transition. Barriers at both car parks will be removed as the new systems do not require them for entry and exit.
This change aligns with Hillingdon Council’s initiative to adopt more digital technologies, reflecting the modern way residents use council services. Residents living in nearby accommodations and above the car parks are also required to switch to the new payment system.
Blue Badge holders will no longer need to register for an entry/exit card. Instead, they are required to display their badge on the dashboard, similar to other borough car parks.
Cllr Eddie Lavery, Cabinet Member for Residents’ Services at Hillingdon Council, said: “We’re committed to being a modern, digitally-enabled council and making this switch brings these car parks in line with the rest of the borough.
“We understand not all residents will want to use the PayByPhone system which is why we’ve ensured they still have an option to pay by cash or card too.
“Please look out for the signs once the switchover happens for how to pay and where the new machines will be, and remember to either purchase a ticket at a machine and display this in your vehicle or buy a session through the PayByPhone app on your mobile phone.”
Visitors who are regular users of these car parks and wish to obtain a virtual season ticket permit can visit www.hillingdon.gov.uk/parking-permits.
Following the switchover, the council’s parking enforcement officers will proactively patrol the car parks, which may be locked overnight for security reasons. For further information, residents can refer to the council’s official website or contact their customer service helpline.
