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Harrow Mayor surprises local McDonald’s manager with special award

Mayor of Harrow, Ramji Kanji Chauhan, delighted the community over the weekend by presenting the prestigious ‘Beyond the Call of Duty’ Award to Jackie Padilla, the dedicated manager of the local McDonald’s.

Recognising her exceptional contributions, Jackie, a devoted working mother of two, not only excels in her full-time role at the Harrow and Brent McDonald’s restaurant but also selflessly volunteers as a Police Officer on her days off.

Harrow Mayor surprises local McDonald’s manager with special award Harrow Online

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Jackie first joined McDonald’s in 1987 at the age of sixteen, after having a hard time at school due to bullying which affected her self-esteem. In a remarkable progression, Jackie’s confidence soared as she earned a promotion to Party Host on just her third day.

By the age of seventeen, she achieved the position of Shift Manager. Despite being unable to complete her exams at school, McDonald’s played a crucial role in supporting Jackie to obtain qualifications in both Maths and English.

Harrow Mayor surprises local McDonald’s manager with special award Harrow Online
The mayor of Harrow, Ramji Kanji Chauhan, surprised local McDonald’s Manager, Jackie Padilla, with a ‘Beyond the Call of Duty’ Award

In 2011, Jackie decided she wanted to give back and help others within her local community. With the support of the Harrow McDonald’s team Jackie took five weeks off from her role in the restaurant so she could complete the necessary exams to join the police, which she successfully passed. That same year she started in the Safety Transport team, looking after the transport for London buses, underground and train services.

Even working full time at McDonald’s and being a mum to two young kids, Jackie was able to complete 30 hours each month on her days off to commit to being a Police Officer. From working in the Riots in 2011 to working at the Olympics in 2012, all as unpaid voluntary work. During the pandemic and beyond Jackie offered her services at the Queen’s Jubilee and funeral, the King’s Coronation and at many more events around London.

Today, Jackie is currently training to become a mental health aid coach, funded by her Franchisee, Reema Mavani and the restaurant. This will enable Jackie to use her new skills to support her fellow colleagues within McDonald’s, as well as the police and local community.

Harrow Mayor surprises local McDonald’s manager with special award Harrow Online
The McDonald’s Team with the Mayor of Harrow , local police and Louise Baxter, Manager of Harrow BID

McDonald’s Harrow Franchisee, Reema Mavani, who owns and operates 7 restaurants in London commented: “It’s a privilege to have someone like Jackie on my team, who goes above and beyond in everything she does. I am so proud of the work she does for us at McDonald’s but also in the local community. She deserves to be recognised for her incredible contribution to our community and we’re lucky to have her on our team. I hope this award shows how much we all appreciate her.”

Mayor of Harrow, Councillor Ramji Chauhan, said “It was an honour to meet Jackie and present her with the ‘Beyond the Call of Duty’ Award, which was greatly deserved. Her hard work and commitment to keeping not only Harrow, but London safe, is a credit to her. Jackie should feel extremely proud of herself, and I hope this award shows our appreciation for her outstanding contribution to our community.”

Harrow Mayor surprises local McDonald’s manager with special award Harrow Online

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